The holidays aren’t just a season – they’re a feeling. Guests might forget the exact dish they ordered or the precise room layout, but they’ll always remember the warm glow of twinkling lights, the scent of fresh greenery, and the sight of a spectacular Christmas tree in your lobby. In the hospitality industry, that magical atmosphere is an invitation to make memories. If you want to enchant your guests, boost bookings, and stand out as a holiday destination, decorating your

Customer stories - Discover how hotels worldwide optimized their loyalty programs with Revinate. See real results from Bunkhouse Hotels, Ambiente Sedona, Mangia’s Resorts, Andronis Hotels, The Datai Langkawi and InterContinental Hua Hin Resort. Source: Revinate, Inc Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospita

Author: Alison Guillot Travel Intelligence , News Based on hotel bookings for the week of November 22-28, Amadeus sees potential improvement in Thanksgiving holiday forward-looking occupancy compared to Labor Day As Americans approach what is traditionally the busiest travel day of the year – the day before Thanksgiving – many people want to know if it will maintain its status, albeit under very different circumstances as COVID-19 cases continue to rise again. Amadeus, a glob

Contactless solutions are an effective way to streamline the check-in process — if implemented properly, according to Branigan Mulcahy, CEO of guest experience platform Virdee. Published Sept. 30, 2025 Noelle Mateer , Editor The exterior of a Great Wolf Lodge resort, which recently adopted kiosks for digital check-in. Courtesy of Great Wolf Lodge Hotel Tech-in is our regular feature that takes a closer look at emerging technology in the hospitality industry. When it comes to