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Hotel Development Insider
NEWS AND UPDATES FROM THE HOTEL DEVELOPMENT INDUSTRY
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3 min read
Hotel Tech-in: The AI agent fielding front desk calls
Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings. Published Feb. 21, 2025 ...
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5 min read
The wellness travel trends that will impact hotel amenities in 2024
Hotels are boosting their wellness offerings beyond the spa, revamping food and beverage, the sleep experience and even how hotels are...
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3 min read
How hotels can play a part in the EV revolution
Installing EV chargers not only enhances the guest experience, but it can also position a hotel as a forward-thinking, environmentally...
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4 min read
Hotel Tech-in: The AI-powered system safely storing guest luggage
The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers. Published June 27,...
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10 min read
Hospitality leaders: Let’s get back to the future
Published July 8, 2024 By Kelly McGuire and Nick Sutherland Permission granted by ZS Now that the aftereffects of the pandemic have...
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4 min read
Hotel Tech-in: The app helping guests beat jet lag
InterContinental Hotels & Resorts has tapped Timeshifter, which uses science to help travelers navigate time differences, to improve the...
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2 min read
Expedia debuts AI-powered virtual concierge Romie
The online travel agency’s AI assistant helps with planning, shopping and booking a trip — and steps in when plans go awry. Published May...
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3 min read
Hotel Tech-in: The hologram concierges beaming up to hotel guest rooms
With the Proto M hologram device, guests at the Beverly Wilshire in California can speak to real-time holograms of hotel staff from the...
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3 min read
Hotel Tech-in: The ‘cobots’ that carry guest luggage
The Kilo robot is designed to follow along with hotel staff, not replace them. Published March 29, 2024 By Noelle Mateer, Editor Kilo...
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2 min read
A&O Hostels using cleaning robots to support their staff in their hostels
BY EDITOR FEBRUARY 26, 2024 A&O Hostels using cleaning robots to support their staff and improve processes in their hostels. A&o is...
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5 min read
Travel app aims to amplify Black-owned hospitality businesses
Martinique Lewis turned her modern-day “Green Book” into an app, connecting travelers with Black-owned hotels, communities and...
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4 min read
The robot butlers taking over hotel deliveries
Hotels are increasingly turning to robots for assistance making deliveries. By: Noelle Mateer • Published July 31, 2023 At the...
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4 min read
Wyndham CIO on how mobile tipping can boost guest, employee satisfaction
In addition to expanding its partnership with Béné, which provides personalized QR codes for tipping housekeepers, the hotel company is...
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4 min read
"Elevators to Your Doorstep... Experience GAEMI Hotel Delivery Service Robots"
ROBOTIS presents GAEMI Hotel Delivery Service Robots "Elevators to Your Doorstep...Experience GAEMI Hotel Delivery Service Robots" —...
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2 min read
Hilton expands on-property messaging in bid to enhance guest experience
The company’s mobile messaging platform will be available across its entire portfolio by the end of 2024 to “support the growing need for...
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6 min read
Outdated In-Room Technology
Why In-Room Tablets are a Thing of the Past By Byron Webster, Executive Director - Sales & Marketing at SABA Hospitality 28 February...
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